Technology
By Shyam Rao, Founder and CEO, Tote.ai If you read my last article in this newsletter, you walked away with a framework for evaluating AI claims in convenience retail. Five questions to ask vendors. Ways...
The call comes before most traders have finished their first coffee. Overnight, a drone strike on an oil tanker in the Persian Gulf hits the news. By the time U.S. futures markets open, Brent crude...
If you were able to catch April’s webinar on foodservice branding and fuel customer engagement, you’ll understand the margin-transforming power of foodservice for convenience retail. But now that your food program is drawing customers into...
By Shyam Rao, Founder and CEO, Tote.ai If you’ve been in fuel and convenience retail long enough, you know the technology powering most stores hasn’t fundamentally changed in decades. Point-of-sale (POS) systems still operate largely...
For decades, petroleum marketing has been built on relationships. Trust, responsiveness, and long-standing partnerships have fueled growth in an industry where reliability matters as much as price. That hasn’t changed, but customer expectations have. Today’s...
It’s 9:00 PM. A major terminal goes down; prices are spiking 20 cents at midnight, and two drivers just called in sick. In the traditional fuel world, this is where the firefighting begins. What follows...
