Technology
In April, the Energy Marketers of America warned members that attackers were targeting internet-exposed automatic tank gauge (ATG) systems, citing incidents in Tennessee including one convenience-store chain with at least fifteen tanks affecte CNN...
Fewer than half of frontline workers feel regularly appreciated. Those who do are five times more likely to say their wellbeing is improving, a key factor in whether employees stay with an organization. For fuel...
By Johnny Bertucci, President The quick take: ABC Fuel Distributors, an anonymized mid-size petroleum marketer with 15 suppliers and roughly 300 retail and commercial accounts, spent close to two hours every day manually pulling supplier...
By Shyam Rao, Founder and CEO Every operator knows the people-process-tech framework. It has ordered change management for decades, and the order is the whole point: start with your people, redesign your process, and only...
One client recently demonstrated the value of connecting executive direction with frontline behavior. The strategy was deliberately simple: get back to the basics, greet every customer, and thank every customer. During the following two months,...
The lubricant industry has never offered more product choices than it does today. Between evolving OEM requirements, emissions regulations, synthetic formulations, specialty applications, and private-label offerings, distributors are managing increasingly complex inventories. While expanded product...
