There are so many different areas of c-store operations to focus time and money, from customer satisfaction to employee training and retention to inventory and store upkeep. So how does c-store leadership decide how to prioritize? As the saying goes, “numbers don’t lie.” During this webinar, we’re joined by experts who use data analytics to provide solid information c-store leaders can use to drive decisions and boost business.
Join us as we hear from:
- Tom Bandy, President at BandyWorks
- Mason Cown, CCO at BandyWorks
- Guest speakers with BandyWorks: Stephanie Galentine at Lassus Brothers Oil and Darrell Meek at JD Streett & Co.
- Colin Guheen, Managing Director – Investment Research Group at Capital One
- Michael Blommer, Vice President – Investment Research Group at Capital One
- Jason Noll, Director – Convenience & Gas Banking at Capital One
This webinar covers:
BandyWorks: Maximizing the ROI of Store Manager Operational Impact
- Staff retention: the basis for store operational consistency
- Team building: the main responsibility of the store manager
- Customer experience: the focus of staff expectations
- Improved operations: managed with KPI’s, goals, tracking, and follow-up
- Outcome: optimal financial performance (e.g., profits, valuation, sales)
Capital One: As Sentiment Sinks, Data Trends Rise – Analyzing the Data
- Data deep-dive: consumer fundamentals and spending
- Retail spending habits and how they’re changing
- Impacts and trends within the c-store channel
This complimentary SG Voices webinar is designed for C-store:
- Owners
- COOs
- Retail Operations Managers
- Regional and District Leaders
- HR
- Trainers
- Loyalty/Marketing Mangers
- Category Managers
- Anyone interested in learning about the ROI of Store Managers in c-store operations, and data-driven insights into customer spending habits.
Jed Brewer moderates the call, which lasts approximately 60 minutes.
