C-store Insider: Better Operations with Store Managers & Data Trends in Consumer Spending

Provided by BandyWorks & Capital One
There are so many different areas of c-store operations to focus time and money, from customer satisfaction to employee training and retention to inventory and store upkeep. So how does c-store leadership decide how to prioritize? As the saying goes, “numbers don’t lie.” During this webinar, we’re joined by experts who use data analytics to provide solid information c-store leaders can use to drive decisions and boost business.

Join us as we hear from:

  • Tom Bandy, President at BandyWorks
  • Mason Cown, CCO at BandyWorks
  • Guest speakers with BandyWorks: Stephanie Galentine at Lassus Brothers Oil and Darrell Meek at JD Streett & Co.
  • Colin Guheen, Managing Director – Investment Research Group at Capital One
  • Michael Blommer, Vice President – Investment Research Group at Capital One
  • Jason Noll, Director – Convenience & Gas Banking at Capital One

This webinar covers:

BandyWorks: Maximizing the ROI of Store Manager Operational Impact

  • Staff retention: the basis for store operational consistency
  • Team building: the main responsibility of the store manager
  • Customer experience: the focus of staff expectations
  • Improved operations: managed with KPI’s, goals, tracking, and follow-up
  • Outcome: optimal financial performance (e.g., profits, valuation, sales)

Capital One: As Sentiment Sinks, Data Trends Rise – Analyzing the Data

  • Data deep-dive: consumer fundamentals and spending
  • Retail spending habits and how they’re changing
  • Impacts and trends within the c-store channel

This complimentary SG Voices webinar is designed for C-store:

  • Owners
  • COOs
  • Retail Operations Managers
  • Regional and District Leaders
  • HR
  • Trainers
  • Loyalty/Marketing Mangers
  • Category Managers
  • Anyone interested in learning about the ROI of Store Managers in c-store operations, and data-driven insights into customer spending habits.

Jed Brewer moderates the call, which lasts approximately 60 minutes.

Contact:

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