Delivering on Your Food Service Promise

Provided by ROC Associates & W. Capra
May 14, 2026 2:00 pm ET
1 Hour

If you were able to catch April’s webinar on food service branding and fuel customer engagement, you’ll understand the margin-transforming power of food service for convenience retail. But now that your food program is drawing customers into the store, how do you ensure brand consistency and profitability? The answer lies in rigorous quality control and optimization measures, including automated testing and other tools designed for your store and people. After all, the promise of a good product is only as good as the delivery.

Join us as Mike Streams, Partner at W. Capra, and Josh Carr, President at ROC Associates discuss how to ensure your systems, technology, and processes deliver the elevated food service experience your customers expect and boost your profit margins.

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