Today’s c-store operators face tighter labor pools, higher customer expectations, and constant operational pressure. Staying competitive requires clear communication with frontline employees and workflows that run smoothly, even on the busiest shifts. The most effective leaders are rethinking how to keep their employees engaged and happy, and how to design smarter, stress proof processes.
Join us as these industry experts discuss how to ensure stronger, more resilient operations and a happy, engaged c-store team – across every shift:
goHappy:
- Andy Morgan – Director, Frontline Engagement
- Guest: Laura Varn – Owner, Laura Varn & Associates (former Parkland Fuel Corp. VP)
- Guest: Melanie Disney – Head of HR, Calloway Oil / EZ Stop Food Marts
McClaskey Excellence Institute:
- Billy Schaefer – Vice President
This webinar will cover:
goHappy: The Secret to Happy, Loyal Frontline Employees
- What’s working to engage frontline teams right now
- Top challenges operators are facing
- Practical strategies you can take back to your store
McClaskey Excellence Institute: Enable Your Team to Perform Even When They’re Slammed
- What really breaks down when stores are short staffed or overwhelmed
- 5 ways to redesign work so teams stay consistent under pressure
- Practical tools and a personalized diagnostic to pinpoint where your systems break down under stress
This complimentary SG Voices webinar is designed for:
- Owners
- CEOs
- CFOs
- Store Managers
- Operations Managers
- Anyone interested in learning more about frontline employee engagement and retention, and designing workflows that are resilient under pressure.
Jed Brewer will moderate the call, which will last approximately 60 minutes. We invite you and/or members of your team to participate.
