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Celebrating Study Groups Members’ 2024 Achievements
We were sitting around the dinner table at a Study Groups meeting recently sharing experiences. One of the members looked around and was hit with a moment of perspective: “Do you realize that between our...
Real World Use Cases for Artificial Intelligence in C-Stores
Do you ever feel like every technology provider is claiming that they have Artificial Intelligence (AI) technology, but when they try to explain what it does it just sounds confusing? AI has become such a...
Keys to Effective Tank Management
When managing your tank equipment at a customer, is the first step to go through paperwork in a file cabinet or open a spreadsheet? When servicing the tanks, is the first step to call someone,...
The Power of Brand Strategy in Convenience Retail
In the fast-paced world of convenience retail, a strong brand strategy is crucial for long-term success. It’s about creating a cohesive identity that resonates with customers and sets a store apart from competitors. Brand strategy...
Sales or Gallon Pricing?
While many of our articles focus on companies not using credit insurance, today I’d like to speak to the companies that are currently insuring their receivables. Whether it be Allianz (formally Euler Hermes), Coface, or...
Systemizing the Most Important Parts of your Business
Our businesses have established systems and processes for running payroll, completing customer transactions, and supply chain management. Many Study Groups members are recognizing they also need to create a systematic approach to the important parts...
Hidden inefficiencies are costing you millions. Here’s how you can fix it.
Inefficiency in operations is a silent killer. It’s been there for years, hiding in plain sight, costing millions in lost revenue and time. Whether it’s late payments, dispatch errors, or disconnected processes, the consequences of...
How Healthy are Your Health Benefits Communications?
4 Things to Improve Communications Whether you just finished open enrollment, are in the thick of open enrollment, or it is a couple of months off, communicating your company’s health benefits is a year-round job,...
Top 4 Reasons Employees Don’t Know the Mission Statement
Every company should have a mission statement. Mission statements outline why a company was formed, who it seeks to serve, and the quality of service to be provided. Every employee should know the mission statement....
An Interchange Fee Ban on Taxes?
Oil and gas Marketers and Retailers are certain of three things: Death (by regulation), Taxes, and Interchange Rates. While these are certain, the state of Illinois has had enough. “NO MORE INTERCHANGE FEES ON TAXES!”...
Case Study: Matrix Advises on the Successful Sale of WTG Fuels, LLC’s Delivered Fuels Business
WTG Fuels Holdings LLC (“WTG Fuels” or the “Company”), was a large, diversified fuels distributor and convenience retailer with operations across west Texas and southeast New Mexico. The Company is a subsidiary of West Texas...
Your Employees are Using ChatGPT, Whether You Like It or Not
It is hard to deny that the entrance of ChatGPT and other natural language AI models into society has changed the world. Employees are using it to write emails and documents, students are using it...