Browse SG’s Complete Webinar Library
Scaling Customer Service: How AI Turns Checkout Conversations into Coaching Opportunities
Presented by: Pythia Scorecard Retail chains track dollars to the penny, but what actually happens at the counter, such as tone of voice, customer frustration, or staff stress, never makes it into the numbers that...
Less Talk, More Action: Getting A/R Off the Phone with Self-Service Portals and Modern Payments
Fuel marketers are rethinking how A/R gets done, shifting from phone based follow up to tools that help customers act faster and teams recover more margin. When invoices, balances, and payment options are available through...
SG Voices Talks – Episode 1: Fuel Pricing & Operations in a Volatile Market
Joining the conversation: David Thompson – VP, POWERHOUSE Developing and executing a price risk management strategy in energy markets can be daunting. With the right approach, disciplined execution, and a trusted partner you can minimize...
The New Era of Fleet Management: AI-powered Operations & Online Inventory Visibility
Fuel marketers are always looking for practical ways to strengthen margins across both fleet operations and capital heavy assets. Understanding what drives performance in transport and tankwagon routing is an important start, but real gains...
Delivering on Your Foodservice Promise
If you were able to catch April’s webinar on foodservice branding and fuel customer engagement, you’ll understand the margin-transforming power of foodservice for convenience retail. But now that your food program is drawing customers into...
From Gas Pump to Food Counter: Getting Customers in Your Door
In today’s convenience landscape, customers expect current technology, ease of purchase, and high-quality foodservice offerings. Getting these discerning customers in the door takes intentionality in brand design and awareness, and technology integration. Successful retailers understand...
Engaging & Empowering Your C-store Team, Even Under Pressure
Today’s c-store operators face tighter labor pools, higher customer expectations, and constant operational pressure. Staying competitive requires clear communication with frontline employees and workflows that run smoothly, even on the busiest shifts. The most effective...
Mergers & Acquisitions and Legal Update: 2026
We are delighted to once again offer a petroleum marketing and convenience Mergers & Acquisitions (M&A) and Legal update webinar. This webinar will get you up to date on what you need to know as...
The New C-store Customer: What Billions of Transactions Reveal
In today’s fuel and convenience retail landscape, loyalty isn’t what it used to be, and neither is the shopper. Price sensitivity, inflation, and shifting definitions of value are reshaping how consumers choose where to shop...
How Gaming Transforms C-store Profits
In the modern convenience store landscape, the old business model of “gas, smokes and Cokes” is no longer cutting it. Staying competitive means thinking outside the box and adopting new and innovative revenue streams that...
Shifting the AI Mindset: Leveraging C-store Tech to Take Better Care of People
In the fast-paced environment of c-store operations, leaders want reliable data to evaluate performance and improve operations. Most often, this means looking at transactional and financial data—solid numbers to add to a daily scorecard. But...
The Road to ROI: How AI-fueled Logistics & Customer Engagement Tech Drive Growth and Efficiency
As fuel distributors navigate unpredictable market conditions and increasingly complex supply directives, staying competitive requires operational agility. Scaling without increasing headcount demands smarter systems—ones that blend human expertise with AI-driven precision. In harmony with streamlined...
Grading Your Health Plan: What Most Employers Miss (and How to Fix It)
As a business leader, you want to take the very best care of your most valuable assets: your employees. And that includes making sure your health insurance plan is the best it can be. But...
Leadership Insider: Savvy Credit Strategies & Gallon Growth with Trade Credit Insurance
Fast-growing businesses face mounting pressure to extend credit while protecting cash flow—a balancing act that hinges on the strength of the credit department. As companies scale, the need for specialized roles becomes critical: from analysts...
Solving C-Store Employee Errors from the Roots Up
For presentation slides: Please reach out to McClaskey Excellence Institute directly – Info@McClaskeyExcellence.com C-store owners, directors of operations, and managers know how vital front-line employees are for smooth retail operations. They provide friendly service, promote...
Wholesale Fuel Toolkit: Fuel Pricing & Hedging Strategies
Wholesale fuel marketers face daily challenges with two key pain points: fuel pricing volatility and inventory management. Everything from natural disasters to geopolitical disruptions complicate cost forecasting and affect financial stability, and fluctuating demands impact...
C-store Tech Talk: Faster Payments and Seamless Networks
In the fast-moving world of c-store operations, invoicing efficiency and network security are key to staying ahead. But where should leaders focus their efforts? Data-driven insights make all the difference. This webinar brings together industry...
C-store Insider: Better Operations with Store Managers & Data Trends in Consumer Spending
Join us as we hear from: Tom Bandy, President at BandyWorks Mason Cown, CCO at BandyWorks Guest speakers with BandyWorks: Stephanie Galentine at Lassus Brothers Oil and Darrell Meek at JD Streett & Co. Colin...