We’ve all heard the saying, “you can’t please everyone all the time,” and in the age of modern technology and quick service expectations, it seems like that is truer now than ever in the C-store world. Should you aim to please the Gen Z and Alpha kids who expect all things high tech? Should you aim to please Gen X and older folks who just want things to be simpler? If you feel stuck in the middle, the good news is that there are c-store design professionals who can help direct you to the sweet spot of cross-generational customer satisfaction.
Join Mike Lawshe (President) & Austin Burns (Business Development) at Paragon Solutions, as they discuss how c-store design changes over time and how to know the right time and approach for upgrading in a sustainable way. Study Groups member Trenton Langston will join the conversation to share the Calloway Oil / EZ Stop experience working with Paragon on c-store design updates.
This webinar includes:
- How have newer generations of owners and operators updated company standards while maintaining the company’s core values?
- In what ways have companies had to adapt with newer trends and what is the impact?
- How can designs be created to serve multiple purposes and accommodate the diverse needs of various generations within a community?
This complimentary webinar, co-sponsored by Study Groups and Below the Line Club, is designed for C-store Owners, C-level executives, Managers, and anyone interested in sustainable c-store design. Jed Brewer moderates the call, which lasts approximately one hour.
