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Maximizing Margins: Turning Your Pricebook into a Profit Machine
Every retailer fundamentally understands that the pricebook is a massive, complex database, and maintaining it requires constant attention and regular updates. That said, it’s easy for pricebook teams to get caught up in the sheer...
From Deployment Dread to Reliable Rollouts: The Case for QA Test Automation
A new loyalty integration or a software update should herald progress, but for many mid-market convenience store chains, it too often initiates a systemic crisis. The reality of retail technology deployment is frequently characterized by...
Federal Courts Draw a Line: Generative AI Communications Fall Outside Attorney-Client Protection
Submitted by Brent Lorentz, Shareholder In a decision likely to influence how courts evaluate privilege claims involving generative AI, the U.S. District Court for the Southern District of New York recently held that a criminal...
War, Technology, and Fuel Price Volatility: Why Closed Loop Automation Matters
The current turmoil in the Middle East has once again demonstrated just how volatile fuel prices can be. Driven by supply uncertainty, market speculation, and rapid shifts in futures pricing, the resulting price instability has...
When Your Team Sends the Customer to the Competition
After four generations in the convenience store business, I’ve learned to pay close attention to the small things people say at the counter. A broken cooler gets your attention fast. A long line does too....
Resilient but Restrained: The U.S. Labor Market in Spring 2026
By Dr. David Nelson The April 2026 U.S. jobs report offers a portrait of an American labor market that continues to defy the most pessimistic forecasts while simultaneously resisting any return to the dynamism of...
What’s driving success for gas and convenience stores
Editor’s note: This content was first published on Capital One Commercial Insights. Fuel and convenience store operators in the U.S. are enjoying a period of strength and resilience, boosted by a number of positive trends....
The 5 Key Strategies That Keep Frontline Teams Feeling Engaged and Empowered
What top leaders are doing differently to build teams that stay, engage, and thrive. Organizations everywhere are facing tighter labor pools, higher customer expectations, and constant operational pressure. And the numbers tell the story: 73%...
The Hidden $100,000 Fee You Should Know Before Your Next Brand Change
When you are evaluating a brand change, renewal, or debranding decision, the conversation almost always starts with fuel cost, signing bonuses, and brand incentives. Those matter. But there is another line item that rarely gets...
M&A Case Study: Matrix Advises Monfort Companies on the Sale of its Convenience Retail Portfolio
Monfort Companies is a diversified investment manager with a portfolio of assets across real estate, energy, entertainment, and other high growth industries. In 2013, the Company broadened its holdings with its first investment in convenience...
Stop competing on price: A smarter growth strategy for fuel retail
For decades, fuel retail has operated on a simple competitive lever: lower the sign price and wait for volume to follow. But today’s market conditions are exposing the limits of that strategy. Fuel margins are...
Unlocking Capital: Evaluating Idle Inventory in the Downstream Petroleum Sector
In asset-heavy industries, capital discipline is often associated with growth like expanding operations, upgrading infrastructure, or investing in new equipment. Yet one of the most overlooked sources of trapped capital is far less visible: idle...