by Study Groups | Jul 16, 2024 | Finance, Operations
We are often asked how Study Group member returns compare to firms in the larger economy. Study Group members actively benchmark against their peers. Members share ideas and offer one another constructive input. They help hold each other accountable. A contention is...
by Study Groups | Jul 10, 2024 | Finance, Operations
Operating as a fuel retailer can be one of the most difficult business ventures one can embark on. Unstable commodity prices, transportation difficulties, a lack of a consistent workforce, and ever-changing regulations are just a few of the hurdles retailers need to...
by Study Groups | Jun 30, 2024 | C-Store, Operations, Technology
ROC recently had the opportunity to work with a retailer who had made the decision to move away from offering various major oil brands’ fuel at their stores to an un-branded fuel business model. They had the contractual, financial, and legal pieces of this process...
by Study Groups | Jun 15, 2024 | HR, Operations
In today’s competitive job market, attracting and retaining top talent is crucial. Employee engagement and retention play pivotal roles in this effort, with paid time off (PTO) being a key yet often overlooked element. In this article, we’ll examine how PTO...
by Study Groups | May 15, 2024 | HR
A recurring topic and discussion at many Study Group meetings has been to determine the right balance of overhead positions to operational positions – specifically in the realm of Human Resources. Digging into the data, we will give an insight into the benefits of...
by Study Groups | Apr 22, 2024 | C-Store
We’ve all heard the saying, “you can’t please everyone all the time,” and in the age of modern technology and quick service expectations, it seems like that is truer now than ever in the C-store world. Should you aim to please the Gen Z and Alpha kids who expect all...
by Study Groups | Apr 15, 2024 | Finance
Businesses are continuing to see significant premium increases on many of their insurance lines. Data gathered by the Council of Insurance Agents & Brokers (CIAB) shows that the fourth quarter of 2023 was the 25th consecutive quarter of overall rate increases with...
by Study Groups | Mar 22, 2024 | C-Store, Finance
Internal lottery theft has long been a pain point for the convenience store industry. From cashiers pocketing tickets to managers making packs disappear, these thefts are both frequent and costly. On the point-of-sale side, credit card processing fees can take a...
by Study Groups | Feb 15, 2024 | Leadership
Last month, an all-time great football coach moved on from his team. We can learn a lot from him… hold on, no, it is not Bill Belichick, although he did well for himself. This coach won multiple college football championships and… what…again, sorry, no, not Nick...
by Study Groups | Feb 7, 2024 | Legal
We are delighted to once again offer a petroleum marketing and convenience Mergers & Acquisitions (M&A) and Legal update webinar. This webinar will get you up to date on what you need to know as you plan either your growth or exit strategies. Join Spencer...
