by Study Groups | Jul 30, 2024 | Insurance
How Un-bundling Your Health Plan May Lead to Lower Costs & Better Care Any health plan is made up of the same fundamental components: Medical Network – where members go to receive healthcare: doctors, hospitals, providers, etc. Pharmacy Benefit Manager (PBM) –...
by Study Groups | Jul 22, 2024 | HR, Insurance
When it comes to employee benefits, the complicated world of health insurance tops the list of most confusing, stressful and costly. How does your company decide which plans best match your employee demographics? How can you make sure to take the best care possible of...
by Study Groups | Jul 20, 2024 | Marketing
Time and time again, we encounter clients aspiring to build brands as iconic as Buc-ee’s and Wawa. The allure of their notoriety and dedicated fanbase is undeniable. But what exactly makes these brands so exceptional? What draws other owners and operators to emulate...
by Study Groups | Jul 16, 2024 | Finance, Operations
We are often asked how Study Group member returns compare to firms in the larger economy. Study Group members actively benchmark against their peers. Members share ideas and offer one another constructive input. They help hold each other accountable. A contention is...
by Study Groups | Jul 10, 2024 | Finance, Operations
Operating as a fuel retailer can be one of the most difficult business ventures one can embark on. Unstable commodity prices, transportation difficulties, a lack of a consistent workforce, and ever-changing regulations are just a few of the hurdles retailers need to...
by Study Groups | Jun 30, 2024 | C-Store, Operations, Technology
ROC recently had the opportunity to work with a retailer who had made the decision to move away from offering various major oil brands’ fuel at their stores to an un-branded fuel business model. They had the contractual, financial, and legal pieces of this process...
by Study Groups | Jun 15, 2024 | HR, Operations
In today’s competitive job market, attracting and retaining top talent is crucial. Employee engagement and retention play pivotal roles in this effort, with paid time off (PTO) being a key yet often overlooked element. In this article, we’ll examine how PTO...
by Study Groups | May 15, 2024 | HR
A recurring topic and discussion at many Study Group meetings has been to determine the right balance of overhead positions to operational positions – specifically in the realm of Human Resources. Digging into the data, we will give an insight into the benefits of...
by Study Groups | Apr 22, 2024 | C-Store
We’ve all heard the saying, “you can’t please everyone all the time,” and in the age of modern technology and quick service expectations, it seems like that is truer now than ever in the C-store world. Should you aim to please the Gen Z and Alpha kids who expect all...
by Study Groups | Apr 15, 2024 | Finance
Businesses are continuing to see significant premium increases on many of their insurance lines. Data gathered by the Council of Insurance Agents & Brokers (CIAB) shows that the fourth quarter of 2023 was the 25th consecutive quarter of overall rate increases with...
