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Understanding Group Captive Insurance: A Strategic Alternative
Group captive insurance has gained traction with Study Groups members over the last number of years as an alternative to traditional insurance. At its core, a group captive is an insurance company collectively owned by...
Rethinking Remote: A Smarter Path Forward for Executive Leadership
The pandemic forced many businesses into remote work overnight. For some, the results were mixed: productivity dipped, collaboration felt strained, and the model was quickly dismissed as unsustainable. But what if the problem wasn’t remote...
Tariffs Ruled Unlawful but Still in Force: 5 Things You Should Do Now
The recent decision by the U.S. Court of International Trade declaring certain Trump-era tariffs unlawful has wide-reaching implications—not only for legal departments, but for finance and operations leaders across various industries. For businesses that rely...
How fuel retailers can win the uncommitted customer
Make sense of evolving behavior at your stations to form habits that last, turning infrequent customers into your customers. Fuel retailers work hard to attract new customers — but what happens after those first few...
How to Hire a Great Credit Manager: Key Personality Traits and Retention Tips
The petroleum company credit department is a critically important area that can be tough to staff correctly. This department is a high customer touch area and affects desired company growth while also performing risk management....
Beyond Spreadsheets: From Copy-Paste to Connected
Spreadsheets are amazing. They’re flexible, familiar, and can handle almost any kind of data you throw at them. They’ve been the backbone of business operations for decades, and for good reason—they work. However, if you’re...
C-Store Self-Checkout: Your Guide to a Smarter Checkout
In the world of convenience, speed is king. Your customers are in a hurry, and the last thing they want is to get stuck in a checkout line. This isn’t just an annoyance anymore; it’s...
Your Store Is Talking. Are You Listening?
Why Now Is the Time to Prepare Your Business for the AI Wave A Quiet Wake-Up Call Last month, a customer walked into a mid-sized convenience store in Idaho. The line was short, the cashier...
5 Easy Steps to Improve Your Cash Flow with Online Payments
Cash flow is everything when you sell fuel, oil, or lubricants. With large invoices, tight margins, and fast-moving deliveries, waiting days—or weeks—to get paid creates friction you can’t afford. The good news: online payments can...
Beyond Clean: How Smart Restroom Design Drives Profits
Submitted by Jacob Pfaff, Relationship Manager In the competitive world of convenience retail, customer experience is everything. While many owners focus on fuel prices, product selection, and location, one critical aspect is often overlooked: the...
Is Your Team Misaligned? Here’s How to Fix It and Boost Repeat Business
Why working harder isn’t always working Have you ever had that feeling you’re running full speed, but somehow your business isn’t gaining ground? Maybe your team is busy, but not productive. Maybe decisions stall. Or...
M&A Case Study: Matrix Advises on the Sale of Pope Transport to Petroleum Transport Company, Inc.
E.J. Pope & Son, Inc. d/b/a Pope Transport is a third-generation, family-owned and operated business with a rich history in Mt. Olive, North Carolina. The Company was founded in 1919 by Emmett Pope as a...